Just read a comment on my last blog saying there WAS a message on the 800 number. Ahhh... I called the local number that's listed on my bill. No message. So, I'm guessing my soft-criticism should be directed at the local office, not the national!
By the way, I'm up and running but I still can't send an email to the account for some reason. Maybe it's 'cause it's been sitting there in my outbox trying to go for so longs it's corrupted itself... I'll delete and try a new one.
I'm going to change my password and suggest that all others do the same.